Last updated: January 2025 | Applicable to users in Bangladesh
This privacy policy describes how the ubajee platform collects, uses, stores, and protects the personal information of users in Bangladesh. By using our website or mobile platform, you are considered to have accepted the terms of this policy. We place the highest importance on your privacy and are committed to protecting your information. This policy may be updated at any time, and continued use of the platform after any changes constitutes your acceptance of the revised policy. If you have any questions, please contact our FAQ View section.
When registering for a ubajee account, your name, email address, mobile number, date of birth, and residential address are collected. A copy of your national ID card or passport may be requested for identity verification. For financial transactions, payment method details such as mobile banking numbers or bank account information are collected. While using the platform, your device information, IP address, browser type, and login activity logs are automatically recorded. Information about your browsing behavior and preferences may also be collected through cookies and similar technologies.
Collected information is primarily used for account management, identity verification, and ensuring secure financial transactions. Your data is used to personalize your gaming experience and to inform you of relevant offers and promotions. Data is analyzed to ensure platform security, prevent fraud, and comply with anti-money laundering regulations. Information is also used to provide customer support, resolve technical issues, and respond to your requests. Certain data must be retained and used to fulfill applicable laws and regulatory requirements in Bangladesh.
Ubajee never sells or commercially transfers your personal information to third parties. However, limited information may be shared with trusted third-party service providers for payment processing, identity verification, and technical service delivery. These service providers operate under strict confidentiality agreements and may not use your information for any other purpose. Information may be disclosed in response to lawful requests from regulatory bodies or law enforcement authorities of the Government of Bangladesh. In the event of a company merger or acquisition, users will be notified in advance.
The ubajee platform uses session cookies, persistent cookies, and similar technologies to enhance your browsing experience. Essential cookies are indispensable for the platform's core functionality and cannot be disabled. Functional cookies help remember your preferences and settings, such as language selection or login information. Analytics cookies are used to monitor platform usage and improve services. Cookies can be managed from your browser settings, though disabling certain cookies may limit some platform features.
To protect your personal information, ubajee uses industry-standard SSL encryption, firewalls, and secure server infrastructure. Sensitive data such as passwords and financial details are always stored in encrypted form. Only authorized personnel may access your information for specific purposes, and all access is logged. System security is ensured through regular security audits and vulnerability assessments. However, no method on the internet is 100% secure, so you are also responsible for keeping your account password safe.
Under applicable laws in Bangladesh, you have the right to access, correct, and in certain circumstances request the deletion of your personal information. You can update your personal information at any time from your account settings. You also have the option to opt out of marketing communications. If you request deletion of your data, some information may need to be retained for a specified period due to legal obligations. For any requests or complaints regarding your rights, please contact our support team.
Your information is retained for as long as your account is active and for as long as necessary to provide our services. Even after account closure, information required for legal obligations, dispute resolution, and contract enforcement is kept for a defined period. Records of financial transactions must be retained for a specified number of years in accordance with Bangladesh's financial regulations. Once the designated retention period expires, data is securely deleted or anonymized. To learn more about our data retention policy, please visit our FAQ View section.
The ubajee platform is intended exclusively for adults aged 18 and above. We do not knowingly collect personal information from minors. An age verification process is followed at registration, and additional verification may be requested in suspicious cases. If a minor's information is accidentally collected, it will be deleted as soon as we become aware and the associated account will be closed. To learn more about responsible gaming, please visit our Responsible Gaming View the page.
Your trust is our greatest asset — which is why transparency is our highest priority.
All your data is protected through SSL encryption, making unauthorized access completely impossible.
Your personal information is never sold to third parties — that is our commitment.
You have the full right to request access to, correction of, or deletion of your own information.
If anything in the privacy policy is unclear, please contact our FAQ View section or open an account directly and contact our support team. ubajee is committed to ensuring a transparent and responsible gaming environment at all times.